https://www.yahoo.com/news/articles/twitch-ceo-dan-clancy-apologizes-201112988.html
Lot of this is corporate PR speak by the way and unsurprisingly, he will remain employed with them by signing his name to this “apology”. I personally sent a message to Amazon’s executive relations team back on the 20th highlighting various issues which their subsidiary platform needs to fix and minced no words about the CEO’s unacceptable “interview” regarding that incident.
I rarely utilize that channel (I also haven’t been an Amazon shareholder for years now) but there are times when you need to cut through the lower level crap, and hit the higher level folks. Even then, you are still dealing with people who operate in their own reality distortion field and dysfunctional culture (which is why Clancy wasn’t forced to step down and remains gainfully employed; executive incompetence like this is why enshittification is such a big problem across industries).
Clancy’s “apology” is more or less a CYA (cover your ass) move where the “leadership” is hoping that Emiru doesn’t take legal action against the company (and one surefire way to have actual progress, is to file a lawsuit where a laundry list of people can be deposed). This is the main way to get heads to actually roll (the fact Clancy is being allowed to remain as CEO speaks volume of the corporate dysfunction at Amazon/Twitch).
I also made it doubly clear that if Twitch “leadership” and/or global moderators didn’t like the criticism, that they were free to permanently remove me from Twitch. I am tired of bullshit like this. Too many creators AND users personal security and privacy are put at risk with how things are not handled properly on the platform (backend, website, mobile app) and with events, to not say anything.
While I already have long had a legal fund established (just in case), I am going to be transparent about this; a chunk of the profits from whatever I receive from my initial divestments from AAPL is also being reserved for LEGAL purposes (to deal specifically with doxxing, personal info leaks, blackmail, etc). Someone like Emiru has the means for retaining legal counsel unlike many others.
Additionally as a user of the platform (for the time being), I am fully aware that I am also subject to those sort of issues (Twitch’ terms of service update back in April ironically removed binding arbitration and thus allows legal disputes to be resolved via the courts in the U.S. state of California).
NOTE: Because the platform has failed to keep up with the times technology wise (such as the mobile app and experience being terrible while the backend on the mobile streaming side still lacks an SRT ingest which make a lot more sense for those use cases), there are so many creators without the technical knowledge/skill having to implement workarounds (subscribing to or running their own self-hosted OBS relay). Some paid for services don’t even have a terms of services/privacy policies clearly outlined either.
Because of this, there are also a lot of cases of content creators allowing others (moderators and non-moderators with the technical skills/knowledge) remote access to their systems where there is absolutely zero accountability. Most creators do not even have their PERSONAL data on that system separated from their streaming setup. Furthermore, the creators stream key (the same one that Twitch specifically warns NEVER to share) and OBS webhook information is also accessible.
Some utilize simple remote access screen sharing (like VNC) or more advanced remote desktop software (ARD, AnyDesk, etc) while the creator doesn’t even bother (and hasn’t been properly advised) to observe what that person may be doing/accessing on their system. I have more of this covered here. This is asking for trouble (including the potential for doxxing/personal information being compromised/leaked) where there are degrees of negligence involved as well. I have personally advised against taking this route for these very reasons (I take security/privacy seriously).
I know that if this were to happen to me (my personal information somehow being compromised due to this chain of negligence), I would use every legal means as appropriate to hold those individuals AND Twitch accountable since each would bear responsibility for such leaks to occur in the first place (thus this decision to increase the amount retained for this legal fund).
